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Managed IT Services

managed IT services for credit unions

Considering outsourcing your credit union's Helpdesk or the entire IT department? Maybe you aren't looking to outsource, but looking for a service that assists your in-house IT team. Either way, our managed IT service Intuition delivers an affordable solution to any size credit union from our US based Operations Center.

Monitoring

Our US based Intuition Operation Center monitors, manages and maximizes your complete network infrastructure including servers, SANs, firewalls, switches and workstations by providing maintenance, updates, patch management issue resolution and extensive reporting.

Help Desk

We staff our Intuition Help Desk with highly qualified engineers located here in the USA. We provide full help desk services to companies across the country and in every industry. Our customers have direct and immediate access to Level I, II and III remediation and support.

Mobility

Mobile Device Management has become critical to every business. Intuition provides remote management of your workforce’s mobile devices including remote monitoring, setup, security and vendor management. Intuition optimizes functionality and minimizes both support cost and downtime.

CIO Services

Without current technology your business will not thrive yet technology planning is often over looked or ignored. We provide our customers with an ongoing IT roadmap including: strategy, policy, budgeting, resourcing and planning. Intuition also provides hardware-software asset management and vendor management.

Your Intuition dedicated support team includes:

  • Technical Account Manager

  • Support Team Lead Engineer

  • Senior Engineers – Escalation Specialists

  • System Engineers + Level 2-3 Help Desk Technicians

  • Procurement Manager

  • System Architects + Project Managers

You will be directed outside the cusn.com website.
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